Frequently Asked Questions
Everything you need to know about shopping with The Sunnah Store
What are your shipping times and costs?
We offer worldwide shipping with standard delivery typically taking 3-7 business days. Shipping costs are calculated at checkout based on your location and order weight.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
What is your return policy?
We accept returns within 14 days of delivery, provided items are in their original condition and packaging. Please note that for hygiene reasons, some items like prayer caps and perfumes cannot be returned.
Are your products ethically sourced?
Yes, we pride ourselves on working with suppliers who adhere to fair trade practices and ethical manufacturing standards to ensure the highest quality for our community.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payments like PayPal, Apple Pay, and Google Pay.
Do you offer wholesale or bulk discounts?
We do offer special pricing for bulk orders for mosques, schools, or community events. Please contact our support team via the contact form for a custom quote.